How does the Flow Life Rewards program work?
a.The Flow Life Rewards program allows you to earn points for every purchase. You can then redeem these points for discounts on future orders. The more you shop, the more points you earn!
How can I join the Flow Life Rewards program?
a.Joining the Flow Life Rewards program is easy and free. Simply create an account on our website, and you'll automatically be enrolled in the program.
How can I check my rewards points balance?
a.You can check your rewards points balance by logging into your account and navigating to the "Rewards" section. Your balance and earning history will be displayed there.
How do I redeem my points?
a.To redeem your points, log into your account and go to the "Rewards" section. Select the number of points you want to use and a discount code will be generated for you to apply at checkout.
Do my points expire?
a.Yes, reward points expire one year after they are earned. Be sure to use them before they expire to take advantage of your savings.
Can I combine my rewards points with other discounts or promotions?
a.Yes, you can combine your rewards points with other discounts or promotions unless specified in the promotion's terms and conditions.
Can I transfer my reward points to someone else?
a.No, rewards points are non-transferable and can only be used by the account holder who earned them.
Are there any restrictions on what I can use my points for?
a.Rewards points can be used for most products on our website, but they cannot be applied to gift cards or combined with certain limited-time offers.
Can I earn points for reviews or social media activity?
a.You can earn points for leaving product reviews and engaging with us on social media. Check your account's "Rewards" section for more details on how to earn points through these activities.
How can I get the most out of the Flow Life Rewards program?
a.To maximize your rewards, take advantage of special promotions, engage with us on social media, and leave product reviews. Also, keep an eye on your email for exclusive points-earning opportunities.
Is there a limit to how many points I can earn?
a.There is no limit to how many points you can earn. The more you shop and engage with us, the more points you'll accumulate.
What should I do if my points are not in my account?
a.If your points are not showing up in your account, please contact our customer support team at support@herbalwave.com. We'll investigate the issue and ensure your points are credited.
What happens to my points if I return an order?
a.If you return an order, the points earned from that purchase will be deducted from your account. If you used points to purchase an item and return it, the points will be refunded to your account.
